Contact
Contact VELMORA
We'd love to hear from you. Whether it's a question about sizing, an order update, or just a hello — we read every message and respond within 24 hours on business days.
Email us
Response time
We respond within 24 hours Monday–Friday. Messages sent over the weekend are answered first thing Monday.
Order enquiries
Have your order number ready and include it in your message — this helps us find and resolve your issue as fast as possible.
Returns
Need to return something? See our Returns & Shipping page for step-by-step instructions.